Returns & Exchanges
At Grit, we stand behind the durability of our products and offer a 30-day window for returns or exchanges on all items in original condition. We aim to make the process as resilient and straightforward as the gear we build.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is unused.
- 3.Label and Ship
Print the prepaid shipping label provided by our portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team verifies the quality of the returned goods, we will process your refund or exchange within 5 to 7 business days.
